Here you will find in detail the methods and criteria that we use to review the online casinos that you will find on this site. The most important factors are our industry knowledge and the working relationships that we have with online gambling operators.
We test and evaluate all casino operators in accordance with the evaluation criteria set out below, this is where our own playing experience of using online casinos proves invaluable.
The basic criteria for selecting good online casinos include, software partners, reliability, licensing country, financial backing, stable and secure ownership, website layout and usability, games selection, years in operation, industry reports, sign up bonuses, speed of cash in processing, customer service levels, security and privacy, wagering activity, audit trails of financial transactions and a clear explanation of game rules and terms and conditions. It is not appropriate to evaluate a casino on any one of these criteria, they all need to used!!!
Software
Every online casino licences its software from a vendor, some are better than others. We only recommend online casinos using the Cryptologic, Playtech, Random Logic and Microgaming platforms. The providers of these platforms not only offer secure, high quality, reliable software, they also screen their operators and enforce strict audit controls.
Financial Backing and Years in Operation
We only recommend online casinos that have been in operation for three years or more. In our experience we have come to realise that if an online casino can remain in business longer than 3 years, it more likely to remain trading. Three years is also long enough for dishonest casinos to reveal their tactics!
The online casino also has to be owned and operated by a gaming company with a good reputation that is well known in the marketplace. We never recommend casinos where there are doubts about the people involved.
Fairness, Security and Privacy.
Casinos recommended by Casino Chip Tips support 128 bit digital encryption and must publish their payout percentages monthly. The payout percentages have to be audited by an external company.
Country of Operation
Online casinos base themselves all of the world, in over 70 countries! Not many of these countries enforce rules that protect players. We only recommend the online casinos that are based in the following countries.
United Kingdom and Isle of Man
Australia
New Zealand
Kanawhake, Mohawk Territory, Canada
Antigua and Barbuda
Curacao, Netherlands Antilles
Costa Rica does not have a great reputation but is cleaning up its act. We only recommend Sci Fi and Breakaway Casino from this country.
Independent Audits
Land based casinos in most countries are subject to strict audit requirements. Things can be a little bit different online because of the geographical boundaries that online casinos cover, however in the more reputable Togel Singapore countries (as listed above) there is a legal requirement for casinos to be audited independently by companies such as PriceWaterhouseCoopers who analyze software integrity, hardware stability and payout percentages.
Cash In Processing
This is a critical aspect of online gambling and it must be responsive. Cash in processes that take longer than 48 hours are unacceptable. The process should be clear and easy to understand and must not be subject to onerous terms and conditions. Cash in processing is one of the most contentious issues in the industry, at Casino Chip Tips we make it our business to expose bad practice in this area.
Customer Service
Good customer service is essential, a casino with bad customer service is not an option. The best online casinos work very hard to continuously improve their customer service as players are becoming increasingly demanding. Things to look out for are 24×7 service and a variety of contact methods. It is easy to tell if the operator is a true world class service organization, and nothing else is acceptable!
Payout Percentages
This is important, payout percentages should be reviewed by independent auditors monthly and published on the casinos website. If this information is not published on the casinos website then find another casino where it is.
We will remove any casinos from our site that consistently post low payout percentages.
Industry Associations
The industry bodies that online casinos belong to such as the IGC (Independent Gaming Commission) and eCOGRA (e-Commerce Gaming Regulation Association – an an initiative by PriceWaterhoueCoopers and Microgaming) offer an insight into how willing the casino operator is to abide by strict codes of conduct. We believe there is not yet a truly effective industry body, but membership does signal an intention on the part of the casino to be transparent.
Finally, trust your instinct. If you are not comfortable with the casino, if the terms and conditions are difficult to understand, move on, there are plenty of great casinos out there.
